Tommaso Poggi,
Pablo Blumer
OCT 2025 - JUN 2026
ORION
Kispi's (the children hospital in Zurich) emergency department sees over 40.000 patients every year and it's the biggest entry point of the hospital itself with over the 70% of patients needing to pass through there.
We got in contact because they had problematic for the indoor navigation: personnel and patients kept getting lost within the corridors.
After doing some research though, we saw how the problem was much bigger than that.
INTRODUCTION
Patients don't feel navigational problems since the staff take constant care of them. The reason they do that though is because a deep disfunctional architecture makes impossible for the patients to have any kind of agency.
When trying to understand if this problem actually existed, we realized how patients have another set of problematics that need to be addressed, if not earlier, with the navigational problem.
Scrolling down in the page you will be able to see what the problematics are, where they occur, our process toward our response and the solution itself.
STRATEGY
Overview
Patients
Staff
Recurrent Questions
Mood
MODES: FEATURES AND DYNAMICS
DESIGN DEVICE WITH SPECIFICS
MODE ANIMATION WITH TRANSITIONS
DESIGN SYSTEM WITH MICRO-INTERACTIONS
KISPI - Emergency Department
A kid has hurt themselves playing football.
At the reception he's given Orion,
for assistance through his 4 hours stayng.
Click any moment in the timeline
to explore his experience
1h
Entrance
2h
3h
Discharge
